FAQ
We charge a small fee (inc GST) of the STRP (Short Term rental Payout) after the OTA’s fee. Linen costs and cleaning fees are always charged to the guests inclusive of their booking. The STRP is usually paid to Host Easy BnB and then we pay you via direct deposit on a monthly basis with a complete detailed statement emailed to you. We are always flexible on arrangements, we discuss everything in detail on consultation.
We host Villa’s, Large 4-5 Bedroom Homes, Apartments, Glamping and many unique and stand out properties. We work well with Body Corporation’s and councils to meet everyone’s expectations. Most of our properties are located in tourist areas, CBD’s & popular locations, country wide into rural locations. Ideally, they need to be fully furnished and self-contained. We are really good at ‘staging’ and setting up everything needed, from an empty premise to a functioning set up place. We can lend items, purchase to a budget or source economical quality items as needed, there’s usually some tweaks that can be found to help boost appearance and there fore guest bookings.
Yes, There is no minimum time commitment. Some clients opt for only supplying Christmas period bookings and all main holiday periods and many chose to host 365 days a year with total availability.
Yes, you can block out any dates you choose, as long as there are no bookings already confirmed.
Host Easy BnB will need at least a couple days notice if you are wishing to stay at your property. This will ensure the property is available and ready for you stay.
During and after you stay you will be responsible for cleaning and any other costs associated with your stay.
We refer to these as consumables. These are items like Soap, Shampoo & Conditioner, Washing Powder, Dish washing Liquid & Tablets, Garbage Bags, Tea, Coffee, Sugar, Milk, Toilet Paper etc Host Easy BnB organizes these items for you at a reduced and economical cost, everything is itemized in your monthly statement. Ongoing costs like these are not expensive.
The crux of the game, Linen will need to be a minimum of two sets per bed and 2 sets of towels/face washers per person. Also 2 mattress & pillow protectors per bed are recommended practice. A third set is ideal allowing to maximize turnover of bookings and still work with our laundry services and cleaners. We can advise you on the best sources for these items and have excellent well known wholesalers on our books.
Yes, we can if your property isn’t already on Airbnb, we’re able to set all that up for you. We also make your listing available to other platforms such as Stayz and Booking.com.
The Airbnb Host Guarantee protects hosts up to $1,000,000. Please note Airbnb explains on its website that “certain type of property, such as jewellery, collectables and artwork have more limited protections. Hosts may want to secure or remove such valuables when renting their place, and may want to consider independent insurance to cover such items. We do recommend you have homeowners or landlord insurance regardless of the coverage that Airbnb offers.
Yes, Our cleaning partners are great cleaners and trustworthy. Cleaning/linens are always paid by guests. If you already have a cleaner, that’s ok we are happy to work with them. We are meticulous and fastidious about cleaning and we have a backup team for urgent or emergency maintenance and extra heavy cleaning assistance.
We take care of all communications as Host Easy BnB for you, right from the booking to post check out we communicate with the guests and provide them with 24/7 support.
We like to complete guest reviews and ensure guests leave a positive review of their stay. Reviews are a very important part of your properties success.
We are a strict no parties or schoolies policy, no unattended minors or children to be left at the property. Guests must provide Government I.D and have previous current reviews from other stays. Our guest vetting process ensures quality guests such as families and couples book.
Dependent on the area your property is in some regulations may apply. We are part of ASTRA (Australia Short Term Rental Association) and support meeting all regulations for conducting safe and legal accommodation. We will consult with you when we discuss your property if there are any requirements for your area.
Yes we have our own in house professional photography and equipment to make sure we have real estate quality photography of your place.
Please call us, text or reach out via our website www.hosteasybnb.com. We’ll contact you back to find out more about your property and answer any questions you might have. Then, if you’re interested, we’ll send one of team out to meet you.